COVID-19 – Cyalumes commitment to continue serving you during this time of crisis

Dear customers, Dear partners, We are currently experiencing an unprecedented major health crisis, with the Coronavirus epidemic turning our lifestyles and priorities upside down. The scale of the epidemic is huge, and it is evolving rapidly, requiring us to adapt constantly. Today, the entire Cyalume team is mobilising to ensure continuity of service and enable production in Aix-en-Provence to continue under the best possible conditions. We assure you that we will do our utmost to ensure that the impact on you and your customers is minor. – With regards to placing or making purchase orders process,you can still contact Carole Hiller on +33 4 42 37 17 82 or via email chiller@cyalume.com.. Carole is present every morning to take care of the administration. Please communicate by email. – Regarding order preparation and shippingour team is continuing to operate as usual. – Regarding product availabilitywe are awaiting a restock of raw materials, which should arrive shortly. The majority of our products are available and will remain so for the next few weeks. – Regarding deliverieswe work with carriers who are also facing this unprecedented crisis. Delays may occur or delivery times may be extended. As ever the commercial team remains at your disposal to continue the follow-up on various matters and to support you in any way we can: Rest assured, dear customers, that everything is being done to protect our employees, who are currently mobilising to meet the challenge! Safety is one of our core values. We apply the same principles throughout the company. We will keep you informed of developments in the situation and of any measures we may need to take. Keep in touch as usual! Continue to ask for our help, we want to keep the smile and energy required to offer you quality service and products. Take care of yourselves and your loved ones, and let's stick together through this period. Yours sincerely Nathalie Rizzo CEO Cyalume Technologies SAS